Volume 40 | Number 6p2 | December 2005
Original Articles
Measuring Hospital Care from the Patients' Perspective: An Overview of the CAHPS Hospital Survey Development Process
Elizabeth Goldstein, Marybeth Farquhar, Christine Crofton, Charles Darby, Steven Garfinkel
Review of the Literature on Survey Instruments Used to Collect Data on Hospital Patients' Perceptions of Care
Nicholas G. Castle, Julie Brown, Kimberly A. Hepner, Ron D. Hays
What Do Consumers Want to Know about the Quality of Care in Hospitals?
Shoshanna Sofaer, Christine Crofton, Elizabeth Goldstein, Elizabeth Hoy, Jenny Crabb
Role of Cognitive Testing in the Development of the CAHPS Hospital Survey
Roger E. Levine, Floyd J. Fowler, Julie A. Brown
Methods Used to Streamline the CAHPS Hospital Survey
San Keller, A. James O'Malley Ph.D., Ron D. Hays, Rebecca A. Matthew, Alan M. Zaslavsky Ph.D., Kimberly A. Hepner, Paul D. Cleary Ph.D.
Exploratory Factor Analyses of the CAHPS Hospital Pilot Survey Responses across and within Medical, Surgical, and Obstetric Services
A. James O'Malley Ph.D., Alan M. Zaslavsky Ph.D., Ron D. Hays, Kimberly A. Hepner, San Keller, Paul D. Cleary Ph.D.
Patterns of Unit and Item Nonresponse in the CAHPS Hospital Survey
Marc N. Elliott, Carol Edwards B.A., January Angeles, Katrin Hambarsoomians, Ron D. Hays
Equivalence of Mail and Telephone Responses to the CAHPS Hospital Survey
Han Vries, Marc N. Elliott, Kimberly A. Hepner, San D. Keller, Ron D. Hays
Assessment of the Equivalence of the Spanish and English Versions of the CAHPS Hospital Survey on the Quality of Inpatient Care
Margarita P. Hurtado, January Angeles, Steven A. Blahut, Ron D. Hays
Case‐Mix Adjustment of the CAHPS Hospital Survey
A. James O'Malley Ph.D., Alan M. Zaslavsky Ph.D., Marc N. Elliott, Lawrence Zaborski, Paul D. Cleary Ph.D.