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Considering Potential Benefits and Consequences of Hospital Report Cards: What Are the Next Steps?

Over the past decade, there has been significant growth in the prevalence and ramifications of health care provider report cards. These provider performance evaluations are believed to increase transparency for patients and caregivers, enable evaluation of best practices, enhance quality assurance, and improve quality of care if report cards motivate patients to choose high-performing providers or cause providers to improve performance to compete on quality (Berwick, James, and Coye 2003; Galvin and McGlynn 2003; Romano and Zhou 2004; Hibbard, Stockard, and Tusler 2005; Fung et al. 2008; Bundorf et al. 2009; Werner et al. 2009; Werner, Stuart, and Polsky 2010).

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